Frequently Asked Questions

Frequently Asked Questions

To make a purchase, browse our products, add desired items to your shopping cart, then proceed to checkout

We accept the following payment methods for domestic orders:
  • Pay on Delivery (Cash and BenefitPay)
For non-local orders the following payment methods:
  • VISA credit/debit
  • MASTERCARD credit/debit
  • Apple Pay
 
Once purchased, you will receive a tracking number via email. You can use it to track the shipping progress through this link.
Our return policy allows for items to be returned within 7 days from the date of receipt. Please refer to the return policy for further details.
To change or cancel your order, please contact our customer support team within 24 hours of placing the order.
We take the security of your personal information seriously. Our website uses SSL encryption to protect your data.

You can reach the customer support team via email at [email protected] or through the contact form.

We offer shipping to GCC countries. Shipping costs and delivery times may vary depending on the destination.


    Contact Us

    We welcome your communication

    We are delighted to hear from you as we are committed to providing the best possible customer service experience for you. Whether you have questions about our products, need assistance with your order, or simply want to share your feedback, our team is here for you.

    We understand that your time is valuable, and we always aim to respond to your inquiries as soon as possible. You can expect to receive a response within 24 hours on regular business days. Thank you for choosing ‘Passion Way,’ and we look forward to assisting you in finding the perfect products for your needs.

    Phone Number

    +(973)39610562

    Email Address

    [email protected]